Terms of Service

Last Updated: September 15, 2026

Welcome to Littledim. These Terms of Service govern your use of our website, littledim.com, and your purchase of products through our store.

By accessing or using our website, you agree to these Terms of Service. Please read them carefully before placing an order or using our website.

1. Use of the Website

You must be at least 18 years old or use our website under the supervision of a parent or legal guardian.

You agree not to misuse our website, including:

Using bots, scripts, or automated tools to access or extract content.
Attempting to gain unauthorised access to our website or systems.
Transmitting viruses, malware, or other harmful code.
Using the website for unlawful or fraudulent activities.
Violating the intellectual property rights of Littledim or others.

We reserve the right to restrict access, refuse service, or cancel orders where we have reasonable grounds to do so, subject to applicable law.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and availability are accurate and up to date.

However, minor differences in product appearance, colour, packaging, or presentation may occur depending on the product and your device or screen settings.

We reserve the right to:

Correct errors or inaccuracies.
Update product information.
Change product prices or availability.
Remove or discontinue products at any time.

Any changes will not affect orders that have already been accepted, except where an error has occurred or where otherwise permitted by applicable law.

3. Orders and Payments

By placing an order, you confirm that:

The information provided during checkout is accurate and complete.
Your billing and delivery details are correct.
You are authorised to use the payment method provided.

Payments are processed through the payment methods available at checkout.

Submitting an order does not necessarily mean that the order has been accepted. An order is accepted when we send an order confirmation or otherwise confirm that the order is being processed.

We reserve the right to cancel or decline an order due to payment failure, suspected fraudulent activity, incorrect information, stock availability, pricing errors, or other legitimate reasons.

If an order is cancelled after payment has been received, any applicable refund will be processed using the original payment method.

4. Shipping and Delivery

Orders are processed and delivered according to the timelines and terms outlined in our Shipping Policy.

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, high order volumes, customs processes, or other circumstances beyond our reasonable control.

Please review our Shipping Policy for complete information regarding delivery, tracking, and shipping charges.

5. Returns and Refunds

Returns, exchanges, replacements, and refunds are handled according to the terms outlined in our Return and Refund Policy.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

For standard returns, the return request must be made within 14 days of delivery and must meet the applicable return conditions.

Nothing in these Terms limits any consumer rights that cannot lawfully be limited or excluded under the laws applicable to you.

Please review our Return and Refund Policy for complete details.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, share, and protect your personal information.

7. Intellectual Property

All content available on our website, including text, images, graphics, logos, product descriptions, videos, designs, and other materials, is owned by or licensed to Littledim unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission, except where such use is permitted by applicable law.

8. Third-Party Links and Services

Our website may contain links to third-party websites, services, applications, or platforms. These links may be provided for convenience.

Littledim does not control and is not responsible for the content, availability, security, privacy policies, or practices of third-party websites or services.

Your use of third-party websites and services may be governed by their own terms and policies.

9. Disclaimer

We make reasonable efforts to keep our website and services available, accurate, and secure. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from harmful components.

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Nothing in these Terms excludes warranties, guarantees, or other rights that cannot lawfully be excluded.

10. Limitation of Liability

To the extent permitted by applicable law, Littledim will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

We are not responsible for delays, interruptions, or failures caused by circumstances outside our reasonable control, including courier delays, severe weather, technical problems, customs delays, government actions, or third-party service interruptions.

Nothing in these Terms excludes or limits liability where doing so would be unlawful. Your mandatory rights under applicable consumer protection laws remain unaffected.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our website, violation of these Terms, or infringement of another person’s rights.

This provision does not apply where prohibited by applicable law.

12. Governing Rules

These Terms are governed by the laws that apply to Littledim’s operations and your transaction, without limiting any mandatory rights available to you under the laws of the country or region where you live.

Any dispute will be handled by a court or dispute-resolution body with lawful authority over the matter.

13. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.